"Change is inevitable, while growth is a choice." Céline Arethens, Founder of LANE Digital
At LANE, we understand the importance of evolving and developing partnerships with cutting-edge software to better serve our customers.
Recently, we embarked on a very rewarding adventure with ClickUp's SPARK program, aiming to move from "Verified Consultant" to "Solution Partner" status.
But before we tell you more, here's a quick flashback to our career as a Verified Consultant.
LANE's experience as a Verified Consultant
Our partnership with ClickUp began as verified consultants, and has been marked throughout by a commitment commitment to providing the best possible service to our customers. We've offered advice, training and support, helping organizations exploit the full potential of ClickUp's features.
A few years ago now, we had the privilege of becoming the first French-speaking ClickUp consultants, thus entering a very closed circle (200 certified consultants worldwide). This has enabled us to help companies of all sizes optimize their workflows and productivity using ClickUp's versatile project management platform.
But why ClickUp?
ClickUp'scommitment commitment to innovation, versatility and the provision of an all-in-one project management and productivity solution aligns perfectly with our mission. Indeed, LANE Digital aims to optimize business processes through digital tools. Our partnership with ClickUp was born out of the recognition that their platform could transform the way our customers work, facilitating seamless collaboration and boosting productivity.
Through this partnership, we have supported +100 customers in +20 countries in their implementation and optimization of project management software.
Demand was such that a team of ClickUp expert consultants was formed in-house at LANE Digital.
Since then, ClickUp combined with our expertise has enabled customers to:
digitalize their day-to-day processes
facilitate collaboration in project management
improve their productivity in meetings
streamline and connect their sales and project spaces
automate their digital ecosystem (CRM, ERP, Drive...) with ClickUp as central software
manage their HR to recruit and track applications, for example
define business processes through clear documentation and relevant integrations (Miro)
LANE Digital provided excellent support and follow-up, including..:
audit of the existing digital or ClickUp ecosystem
business analysis to understand business processes
implementation of a structure reflecting the company's operations
implementation of resource, success and adoption metrics
ClickUp integrations (internal) and automations (external)
recorded training, documented best practices, user guides and functionalities
follow-up and support for optimization, onboarding and strategic interventions
The result was unequivocal. Trust the experience of Sharione of our customers, satisfied with both the tool and our support.
ClickUp's SPARK proposal
Given the good relationship between LANE Digital and ClickUp, and the volume of digital projects successfully completed (5/5 Google Review, 9/10 NPS), ClickUp's internal team in charge of recruiting Solution Partners contacted us. They immediately saw the added value of LANE Digital.
LANE value creation
Our mission is to optimize our customers' processes using state-of-the-art digital tools.
As well as being Clickup experts, we also create enormous value around this tool, thanks to our strategic and global understanding of how a company operates. In fact, we link up the various software applications a company uses and automate them using IPAAS (Integration Platform As A Service) such as Make.com or Zapier.
Also, our in-house team and knowledge enable us to be experts on all Clickup functionalities. Whereas some consultants or agencies will only help you set up a classic structure or automations or dashboards, our consultants will accompany you through all the stages of creating and improving your work structure.
Finally, our 100+ digital projects across all industries (Marketing, Construction, Media, Healthcare, Event, NGO, Education...) make us the partner of choice for all types of structures and sectors, guaranteeing adaptability, versatility and consistency in the quality of the services we provide.
It's for these reasons that we were considered a partner of choice to embark on ClickUp's SPARK adventure.
The SPARK ClickUp acceleration program
What does this mean in concrete terms?
Expertise for corporate structures: This new division considerably expands our expertise. Even more than before, we have all the Clickup and LANE resources at our disposal to help large companies with up to 500 employees streamline their operations and maximize productivity.
Continuous improvement of product knowledge: Our commitment commitment to excellence is unwavering. We have established a routine of weekly meetings with ClickUp partners to continually refine our product knowledge. This ensures that we are always up to date with the latest developments and best practices, guaranteeing first-class service for our customers.
Improved value proposition: Not only will we continue to provide professional services, but we will also be able to manage licenses efficiently. This means a hassle-free experience for our customers, as they can rely on us for their service and licensing needs. As a result, we'll be better able to optimize their license management (number and type of subscription) to enable them to manage their costs and seize opportunities for features reserved for certain subscriptions only.
Closer collaboration with the ClickUp team: This new stage brings us closer to the ClickUp team. In fact, the program provides for intensive campaigns through daily meetings with the ClickUp team. At the end of the SPARK program, a weekly meeting will be held with our ClickUp correspondent to review our customers, tool recommendations and new opportunities. This means we can draw on ClickUp's wealth of resources and expertise, enabling us to meet our customers' needs comprehensively and efficiently.
So what are the benefits for our current and future customers?
Now that you know about our transformation and growth with ClickUp, let's talk about what's in it for you:
Tailor-made solutions for large companies: Onboarding, implementation, optimization, strategic monitoring, automations... Choose LANE Digital for peace of mind. With our experience and Clickup support, you're in safe hands and benefit from the best service available on the market. Expect improved workflows, enhanced collaboration and optimized productivity.
Up-to-date expertise: Thanks to our weekly meetings and close collaboration with ClickUp, you can be sure of receiving advice and support based on the latest industry trends and product developments.
Simplified licensing: Managing ClickUp licenses is no longer a problem for you. We take care of the licensing aspect, allowing you to concentrate on your core business while enjoying all the benefits of ClickUp. This enables us to support you strategically, not only in your processes, but also in your license management.
Personalized service: Our commitment for excellence remains unchanged. We are more committed than ever to ensuring your success with ClickUp. We are your trusted advisors and partners in achieving your productivity goals at every stage of your development.
To conclude...
Our involvement in the SPARK program is testament to our commitment commitment to providing the best possible service to our customers. We look forward to sharing our increased expertise, ongoing product knowledge and close collaboration with ClickUp with you. At LANE, we're here to improve your productivity, and our partnership with ClickUp is just one of the ways we're doing that!