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Industry

Hospitality

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Audience

B2C, B2B

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Country

Switzerland

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Services

Sales automation, online reservation system

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Challenges

This boat rental agency did not have a reservation system and was still operating on a "pen and paper" basis. As its fleet grew to 50 boats, this manual process was no longer adequate.

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Solutions

We created an automated boat reservation system using Calendly, Google Calendar and Monday CRM.

We created professional, branded signatures with CTAs.

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Results

Streamline project management, automate the sales pipeline and improve customer follow-up, with efficient management of 50 boats.

Improved professional image and website visits.

A reservation system for more bookings!

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Automated reservation management for 50 boats

For Genevaboatswe have implemented a reservation automation system that simplifies the process for customers while optimizing internal management.

Automated Reservations

  1. Calendly request: Calendly integration to enable customers to make booking requests smoothly and conveniently.

  2. Google calendar for each boat: Each boat has a dedicated Google calendar to manage availability and bookings.

  3. CRM consolidation: Reservation information is automatically consolidated in the CRM to make it easier to track payments and reservations.

  4. Automated communication: Set up automated communication with reminders to confirm reservations and provide key information to customers.

  5. Speed: Fast booking process thanks to automation, reducing le temps waiting times for customers and staff.

  6. Simplicity: Intuitive user interface for easy booking and calendar management.

  7. Scalability: Scalable system capable of handling a large number of reservations, with the option of adding more boats as needed.

  8. Management of 50 boats: Ability to manage bookings for 50 boats, ensuring efficient and organized management.

Results :

  • Efficient system: Automated reservations simplify the process for customers and staff.

  • Seamless integration: Seamless consolidation of information in CRM for accurate tracking and simplified payment management.

  • Improved communication: Automatic reminders ensure that customers receive all necessary information on time.

  • Optimized management: Ability to efficiently manage a large number of reservations and boats thanks to a scalable solution.

With this solution, Genevaboats has considerably simplified and optimized reservations management, enhancing the customer experience while increasing operational efficiency.


We also transformed their approach to email signatures by creating professional, personalized signatures that reflect their brand identity.


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