Industry
Marketing
Audience
B2B
Country
Great Britain
Services
Collaboration & productivity, Project management software
Challenges
The agency needed to standardize its web development and customer subscription management processes.
Solutions
We implemented ClickUp project management software with project templates and customized views to track customer subscriptions.
Results
Increased standardization, +25% customer satisfaction, -50% project delays, +90% recurring customer communication.
For productive project management
Optimizing project and customer management
At Art Divisionwe have implemented ClickUp project management software to redefine the management of our creative and technical projects until 2030.
Using specific project templates, we structured their processes while maintaining a precise chronological view for long-term planning, especially for maintenance.
Customized views, incorporating specific fields for customer subscriptions, have revolutionized their ability to tailor their services to individual needs.
Space management, with mirror functions, has enabled effective standardization, while making it possible to manage outsiders (freelancers) without sharing unwanted information.
The results have been remarkable: significantly increased efficiency and productivity, thanks to seamless management that leaves no room for error. Communication with their customers has improved, ensuring greater satisfaction through dedicated tasks and strategic reminders.
No more delays: every task is assigned, tracked and notified, ensuring that their projects run smoothly.
Finally, internal communication and collaboration have improved significantly, consolidating our ability to deliver high-quality projects on time. Thanks to ClickUp, Art Division can now concentrate fully on innovation, safe in the knowledge that every detail is perfectly managed.